Legal
Privacy Policy
This Privacy Policy explains how ApplyGlide, a product of Apex and Studio, LLC (“we”, “us”, “our”) collects, uses, and discloses information about you when you use our website, applications, and services (the “Services”).
1. Information We Collect
- Account Information: Email address, hashed password, and subscription status when you create an account.
- Content You Provide: Resume text, cover letters, job descriptions, motivational letters, and career preferences you enter into the Services.
- Usage Data: Device type, browser, IP address, pages viewed, features used (e.g., exports, templates chosen, ATS scores run).
- Payment Data: Billing and payment information is collected and processed by our payment processor (Stripe). We do not store full card numbers on our servers.
- Cookies & Similar Technologies: Used for authentication, preferences, analytics, and advertising on public pages.
2. How We Use Information
We use the information we collect to:
- Provide, operate, maintain, and improve the Services, including AI-assisted document generation.
- Score and suggest keyword improvements to your resume against a job description.
- Personalize features and content, including template suggestions and role-based guidance.
- Process payments, manage subscriptions, and send transactional communications.
- Monitor security, prevent abuse, detect fraud, and troubleshoot issues.
- Send onboarding, product update, and transactional emails.
- Serve analytics and advertising on public pages (e.g., role examples, ATS Checker landing pages).
3. AI Model Providers
When you request AI-assisted features (such as resume content generation or ATS scoring), we may transmit relevant text — including portions of your resume and job description — to third-party AI providers (e.g., Anthropic) to generate outputs. We limit the data sent to what is necessary to fulfill your request. Do not submit sensitive personal data, confidential business information, or data belonging to others. AI outputs may contain errors and should be reviewed before use.
4. Advertising & Analytics
On public-facing pages, we may display advertising (e.g., Google AdSense) and use analytics tools (e.g., Ahoy, Google Analytics). These third-party partners may set cookies or collect identifiers and usage data to measure performance and serve interest-based advertisements. You can opt out of personalized advertising where available in your region through your browser privacy settings or applicable consent preferences.
5. Data Retention
We retain your account information and generated documents for as long as your account remains active or as needed to provide the Services. You may delete individual documents at any time from your account. To request full account deletion, contact [email protected]. Residual copies may remain in encrypted backups for a limited period.
6. Security
We implement industry-standard administrative, technical, and physical safeguards appropriate to the nature of the data we hold. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and to notify us promptly if you suspect unauthorized access to your account.
7. Your Rights
Depending on your location, you may have rights including:
- Access: Request a copy of personal data we hold about you.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data, subject to legal obligations.
- Portability: Receive your data in a machine-readable format.
- Objection & Restriction: Object to or restrict certain processing activities.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
8. International Transfers
ApplyGlide operates primarily from the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries that may not have data protection laws equivalent to those in your jurisdiction. We use appropriate safeguards (such as standard contractual clauses) where required by applicable law.
9. Children’s Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided personal data without parental consent, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate material changes by updating the “Last updated” date at the top of this page and providing reasonable notice where required. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
ApplyGlide Privacy Team
[email protected]